Re: FrameMaker > Help > FrameMaker?

Subject: Re: FrameMaker > Help > FrameMaker?
From: Dick Margulis <margulis -at- fiam -dot- net>
To: "Spreadbury, David C." <David -dot- Spreadbury -at- marconi -dot- com>
Date: Tue, 12 Aug 2003 08:01:15 -0400


Seems to me the reason for the customer's request is fairly clear. They want the developers to maintain the help files after the contractor is gone and then have the contractor return periodically to update the manual. They're not about to have developers learn to use FrameMaker. So there is no mystery as to why the customer wants this. The challenge is to offer an alternative that actually works, and asking the developers to do the maintenance in XML as you suggested seems like a good solution.


Spreadbury, David C. wrote:

I also ask, as another responder did, "Why do you have to update the Help
files and not FrameMaker"?
-----Original Message-----
From: wpsynek -at- datadesignservices -dot- com

I contract my services to a company and I am their lone Tech Writer. ...
They want me to use the FrameMaker source to create online
help files using RoboHelp. After I deliver the documentation and help
files, the software group plans on making all minor revisions to the help
files themselves using RoboHelp.

[This E-mail scanned for viruses at]


RE: FrameMaker > Help > FrameMaker?: From: Spreadbury, David C.

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