RE: The last minute crunch

Subject: RE: The last minute crunch
From: "Jim Shaeffer" <jims -at- spsi -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 28 Aug 2003 15:04:24 -0400

In general, it helps to make your workload visible.

Being part of a bug tracking system is one way to do this.
Also, being required to enter their requests into such a
system cuts way down on the number of requests that people
make. That was my experience, anyway.

If formal bug tracking is not in your future, maintain a
written list, paper or on-screen, of your tasks and who they
are for. When a head pops in asking for something, point to
the list and ask the _requester_ where it goes in priority.

And return to TECHWR-L any time you need support and
sympathy. Most of us go through the Last Minute Crunch time
and time again. (Every bottleneck you remove from a system
just tends to expose other bottlenecks.)

Jim Shaeffer (jims -at- spsi -dot- com)

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