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Subject:RE: Jobs going Overseas 2nd OT From:"Brent P. Newhall" <me -at- other-space -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 1 Oct 2003 09:21:47 -0400 (EDT)
"Jim Shaeffer" <jims -at- spsi -dot- com> wrote:
> And the featured article on MSN.Com this morning is: "Will Your Job
> Move to India?"
>
>http://moneycentral.msn.com/content/invest/extra/P62115.asp
>
> The question that we need to answer is, how can we technical writers
> take advantage of this trend?
An excellent question.
What do native, local TWs offer that can be seen as advantages over Indian
or otherwise outsourced technical writing? Here are a few:
* We're guaranteed to know the language, and language comprehension (or
lack thereof) will be obvious much more quickly with a local TW than with
an outsourced one.
* It's easier to talk about the documentation's structure with a local TW.
When your customers start complaining about your online help, and you
realize you have to restructure it, which would you rather have: a local
live body to talk to, or an e-mail address?
* We're more immediately available to fix bugs. See something wrong? Tap
me on the shoulder and explain in your own words in fifteen seconds,
rather than spending five minutes composing an e-mail.
RoboHelp for FrameMaker is a NEW online publishing tool for FrameMaker that
lets you easily single-source content to online Help, intranet, and Web.
The interface is designed for FrameMaker users, so there is little or no
learning curve and no macro language required! Call 800-718-4407 for
competitive pricing or view a live demo at: http://www.ehelp.com/techwr-l3
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