RE: Online Help Systems

Subject: RE: Online Help Systems
From: Sean Brierley <seanb_us -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 7 Oct 2003 06:42:05 -0700 (PDT)


Isn't this a know your audience thing? If you want to
use Flash in your help (eHelp's implementation or any
other):

1) Make sure it's supported on your users' OSes, or
provide different help for different OSes.
2) If needed, install Flash as part of your help or
software installation.
3) Otherwise, require your users download the player.

If you or they cannot, then don't.

Cheers,

Sean

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Follow-Ups:

References:
RE: Online Help Systems: From: Westbrook,Beth

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