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We also were a company of about 120 when we were bought by a larger national
company. Documentation is part of R&D (Development) and training materials
are produced by Training/Customer Service. The Documentation is strictly
for help and the electronic manuals. Training uses documentations products
and rewrites and revises. With the buy-out, Training is now part of Sales.
Documentation stayed in R&D.
I think it depends on purpose. Documentation spends the majority of their
time writing. Training spends maybe 20% writing (or rewriting) and the rest
training and developing curriculum.
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