RE: Why should a tech writer learn XML?

Subject: RE: Why should a tech writer learn XML?
From: "John Posada" <JPosada -at- isogon -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 20 Apr 2004 13:20:02 -0400


>...in designing software from the user's perspective,
>then he has no need to master the theoretical intricacies
>of computer language design or the theoretical underpinnings
>of various programming styles. He needs to know only enough
>to make the software meet the user's needs.

I was in a meeting for the rollout of an application prototype. I asked
a question about how the underlying query statement was designed.

The SeniorVP/Director of Interaction Design said "I don't know. My job
isn't to tell the developers how to make it do this. My job is to tell
the developers what the application is to do. How is up to them...but it
better do it exactly this way.

John Posada
Senior Technical Writer
Isogon Corporation
http://www.isogon.com
"Realizing Your Business Goals
Through Software Asset Management"

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