RE: 'Old fashioned' Tech Writers

Subject: RE: 'Old fashioned' Tech Writers
From: eric -dot- dunn -at- ca -dot- transport -dot- bombardier -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 9 Jul 2004 12:25:06 -0400


bounce-techwr-l-106467 -at- lists -dot- raycomm -dot- com wrote on 07/09/2004 11:59:22 AM:
> UI and edge cases are very specific. UI is User Interface and it's
> how the user interfaces with the application to accomplish their
> goals.

> BTW..a goal has NOTHING to do with the application. If it requires
> that you include the application in the description of thegoal, then
> it's not a goal...it is a task.

> It's also not marketing interface and it's not a selling mechanism.
> If you include features outside of UI, then fine, but make sure you
> understand the difference.

> Now...UI could BE a marketing advantage, but a marketing
> advantage is never UI.

Sorry John, you've lost me. Seems you've just talked in a circle and not
addressed my point or made a new one.

Nobody said anything about documenting stuff that's not in the UI. Where'd
that come from? And what's with goals?

As far as marketing... Well, if you're going to add a function like text
blur just to add to the number of new features (marketing), it's got to be
in the UI somewhere. And if it's in the UI it's got to be documented
somewhere (if only a brief addition in the task of formatting characters).
And that feature may only be targeting a tiny fraction of the user base,
but fulfils a niche that marketing and sales want to fill.

Eric L. Dunn
Senior Technical Writer

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Follow-Ups:

References:
RE: 'Old fashioned' Tech Writers: From: John Posada

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