Are there any statistics about online help/user manual use?

Subject: Are there any statistics about online help/user manual use?
From: "Risa Lotto" <RISAL -at- Amdocs -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 25 Nov 2004 16:17:56 +0200



Has anyone done a survey or know where I can get stats about the percentage of application users who use documentation?

Thanks very much in advance,

Risa Lotto
Manager, User Documentation
Amdocs Learning Services
mailto:risal -at- amdocs -dot- com
+972-4-8133347


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