RE: Double Quotation Marks to Single Quotation Marks - Relaxing t he Standard?

["O'Shea ,Elizabeth" <Elizabeth -dot- OShea -at- Elan -dot- com>]

Tech Comm Dood asked:

Pardon my ignorance, but in technical documentation, when are quotes
used? What are you quoting?

Elizabeth replied:

You may be quoting from third-party documentation. Currently we're using
single inverted commas around the titles of SOPs in running text instead of
boldfacing the titles. 

Elizabeth OShea
Elizabeth -dot- OShea -at- elan -dot- com <mailto:Elizabeth -dot- OShea -at- elan -dot- com> 


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