Re: Question marks in titles?

[eric -dot- dunn -at- ca -dot- transport -dot- bombardier -dot- com]

bounce-techwr-l-106467 -at- lists -dot- techwr-l -dot- com wrote on 01/31/2005 10:12:14 PM:
> Well, question titles certainly make sense in FAQs--which 
> aren't, after
> all, "frequently stated imperative declarations using present
> participles". <g>

But, how helpful is a FAQ that simply regurgitates questions as asked?

Shouldn't a FAQ about printer configuration be structured and titled in 
the same manner as a quick reference card to be more useful?

IMO, to be truly useful, a FAQ should be something akin to an index or 
quick reference card. The only difference is the organisation as more 
importance needs to be given to more frequent problems.

Actually, that raises the question: with a good index, is there any need 
for a FAQ?

Eric L. Dunn
Senior Technical Writer

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

WEBWORKS FINALDRAFT - EDIT AND REVIEW, REDEFINED
Accelerate the document lifecycle with full online discussions and unique feedback-management capabilities. Unlimited, efficient reviews for Word
and FrameMaker authors. Live, online demo:
http://www.webworks.com/techwr-l

Technical Communication Certificate online - Malaspina-University College, Canada. Online training in technical writing, software (FrameMaker, RoboHelp, Dreamweaver, Acrobat), document & web design, writing manuals, job search. www.pr.mala.bc.ca/tech_comm.htm for details.

---
You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- techwr-l -dot- com
Send administrative questions to lisa -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.