Re: Wanted: "Right" Standards for User Manual (appliance)

[technical -at- theverbalist -dot- com]

> Hello
> 
> I work for a commercial kitchen equipment manufacturer that is trying to
> get a little more professional with its user documentation.
> 

Hi Greg,
My Heartland Appliances stove came with brilliant documentation--an
extensive installation, use and maintenance binder and a quick-reference
flip booklet, both well-designed and easy to use--I spent almost as much
time ooohing and ahhhing over the docs as my new stove. They make
appliances for home use, but you might find their approach useful.
http://www.heartlandapp.com/

My stove is a thing of beauty as well...
Mandy

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