Re: Username or user name (generalized)

Subject: Re: Username or user name (generalized)
From: "David Chinell" <dchinell -at- msn -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 5 Apr 2005 10:28:41 -0400


It seems to me that all you're group is doing is pointing out to the reader that they think there are errors in the UI. Or that your group thinks they know better than the programmers. Maybe they do, but I doubt that will help the reader in any way.

How many times have you heard someone excuse inconsistent terminology, saying "oh, they'll figure it out with no trouble." To me, one of the differences between a professional writer and an amateur is that the professional never forces his reader to "figure it out." The reader has bigger problems to solve than determining whether or not User Name and UserID are the same thing.

I admire Dick Margulis' solution -- a creative deviation of initial caps to identify a text-like field name without resorting to special typography. Our solution is to use qoutes, consistently, but at the writer's discretion, to identify such names. But again, no special typography.

We also distinguish between a description of the value and the actual, literal field name that holds the value. So we might say, for example: Enter your user name in the UserID field. Or Enter the first line of the address in the Address field. The idea is that we don't ever use the field name to name or describe the value entered in the field. We'd never say: Enter your UserID, for example.

This gives us a little wiggle room to help the reader understand inappropriate, inconsistent, or misleading field names.

Bear
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References:
RE: Username or user name (generalized): From: Bonnie Granat

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