Re: Definition of "user-friendly"?

Subject: Re: Definition of "user-friendly"?
From: Bill Swallow <techcommdood -at- gmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 13 May 2005 17:57:59 -0400


> User-friendly documentation is documentation that allows users to get
> the information they need, when they need it.

and how they need it...

But user friendly documentation comes second to user friendly products. ;-)

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