Re: Is RoboHelp still a viable way to go for help?

["T.W. Smith" <techwordsmith -at- gmail -dot- com>]

Macromedia laid off the RoboHelp development team. As far as I know,
Macromedia is not offering support contracts on the product. Are
Macromedia still selling the product?

Call Macromedia, see if they give you info. you can use with management.

Ask management why they want you to use the tool.

I would not do the first in a series of projects in RoboHelp because
development of the tool has ended. What if you run into a bad bug, or
what if it doesn't work with the next Microsoft operating system, or
what if you need tech support ....

On 8/8/05, l_migliorini -at- yahoo -dot- com <l_migliorini -at- yahoo -dot- com> wrote:
> 
> This is definitely not a one-off project - this company has not yet
> implemented help, they have a six-module platform that I will be designing
> and implementing help for, for the current version, with the plan to then
> update the help for the next release within 6 months and also go back to
> the version prior to add help to that. And we might be bringing in other
> writers to assist with those. And then supporting it going forward for
> subsequent versions and potentially new products....

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