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This is the only part of this that I take issue with. I encourage
my people to bring me their problems (work-related, that is),
and to do so before they grow into crises so I can do what
I can to clear the roadblocks that prevent them from getting
their work done. The one caveat is that nobody should ever
come to me with "here's my problem, what should I do?" but
rather, "here's my problem, here's the best solution I can
come up with, here's where I need your advice and/or
assistance." Yes, I want people to try to solve their own
problems if they can and not dump them on me to solve for
them, but they also need to know they can come to me if
they're between the rock and the hard place.
6. Be a "no problem" person. Managers really *hate* to deal with
problems; they have so many already! Be someone who
solves problems; don't create them and don't dump them on your boss.
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