TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
I once had to document a product where I was reluctantly allowed access over
a VPN.
One of the deliverables was an installation and setup guide (!) which I had
to create without once ever installing the product.
In addition, the copy of the application that I could access was set up for
one user at a time. This meant that if anyone locally decided to connect, I
had no access. The development group was non-English speaking and situated
half way around the world, so obtaining any information was a logistical
exercise in itself. There were no product specs and the product was
constantly being modified.
I was new to the company, was unfamiliar with the tools in use and had an
absent manager (who in any case wasn't interested in the project as it was
not in his purview).
WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
delivery. Try it today! http://www.webworks.com/techwr-l
Doc-To-Help includes a one-click RoboHelp project converter. It's that easy. Watch the demo at http://www.DocToHelp.com/TechwrlList