RE: MadCap Nightmare

["Donald H. White" <trlbldr -at- comcast -dot- net>]

It does seem that others have experienced problems similar to those given
voice by Anonymous, and that those others have tried working with the
vendor. To little avail, apparently.

Besides, the onus is NOT on the licensed user to fix problems. Rather, the
vendor should. A bug or two, that's pretty normal. Buggy? That's not. So, it
doesn?t matter to me whether the anonymous messenger has ever e-mailed or
called MadCap.

Donald H. White
Sr. Technical Writer/Editor
James River Technical Communications LLC
804.795.2914
dwhite -at- jrtcllc -dot- com
www.jrtcllc.com



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