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I've been using MadCap since it was released early this year. So far I
like it. It is a version 1 product and it does have some bugs, but I
heard from one of their sales reps that version 2 is slated to come
out in October. Hopefully that will fix some of the more glaring and
problematic bugs that I encounter.
There are some very frustrating things with the product. There are
some very useful things as well. I personally think that it will
improve with time, and each person I've contacted at MadCap is very
helpful and knowledgable.
There was a post a month or so ago that got a lot of attention as far
as some of the bugs go (search the archives). The original poster
seemed pretty frustrated, so you may or may not be able to truly rely
on those opinions. But there is some information on this forum about
MadCap.
If I were a stockbroker, I would put MadCap Flare at a buy, especially
with the release of Version 2 coming out soon. Oh, and apparently they
are uping the price another $100 to coincide with the release. I don't
know if that matters to you or not.
Dave
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