[Author Prev][Author Next][Thread Prev][Thread Next]
[Author Index (this month)][Thread Index (this month)][Top of Archive]

Re: Madcap Flare

Subject: Re: Madcap Flare
From: "David Loveless" <daveloveless -at- gmail -dot- com>
To: "Gene Kim-Eng" <techwr -at- genek -dot- com>
Date: Tue, 12 Sep 2006 10:32:55 -0600

Gene,

Funny you should ask. Flare's Help is comprehensive to the point of
being unusable. Truly. I have attempted to find things in the help
before and give up. Sometimes I forget and end up back in the help. If
I were to sum it up briefly, I think the Flare Help authors got so
excited with the chance to showcase their project that they got a wee
bit carried away. Not unlike your typical male when he gets his hands
on a back hoe. "What? You only wanted the trench 10 feet long?"

Just yesterday I was looking for information on frames in html help,
and so I typed in my search query. The number of results on the page
could give Google a run for its money, and most of the results were
only mildly relevant. However, the online Help Community is
wonderfully useful, and I know that at least one of the Help
technician's patrols that Community like a rabid shark (good thing). I
have never failed to find an answer to even the most random questions.

So... Flare's Help = not good. Flare's Online Community = very good.

Dave

On 9/12/06, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:

So how is Flare's online help? My RoboHelp use was mostly
during the Blue Sky period, and while I always felt the folks
on the support phone were helpful and knew their stuff, it
always struck me as ironic that when using one of the most
popular tools for authoring online help I never seemed to be
able to find the information I needed in the online help.

Gene Kim-Eng


----- Original Message -----
From: "David Loveless" <daveloveless -at- gmail -dot- com>
> I've been using MadCap since it was released early this year. So far I
> like it. It is a version 1 product and it does have some bugs, but I
> heard from one of their sales reps that version 2 is slated to come
> out in October. Hopefully that will fix some of the more glaring and
> problematic bugs that I encounter.
>
> There are some very frustrating things with the product. There are
> some very useful things as well. I personally think that it will
> improve with time, and each person I've contacted at MadCap is very
> helpful and knowledgable.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
delivery. Try it today! http://www.webworks.com/techwr-l

Easily create HTML or Microsoft Word content and convert to any popular Help file format or printed documentation. Learn more at http://www.DocToHelp.com/TechwrlList

---
You are currently subscribed to TECHWR-L as daveloveless -at- gmail -dot- com -dot-
To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/daveloveless%40gmail.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

WebWorks ePublisher Pro for Word features support for every major Help format plus PDF, HTML and more. Flexible, precise, and efficient content delivery. Try it today! http://www.webworks.com/techwr-l

Easily create HTML or Microsoft Word content and convert to any popular Help file format or printed documentation. Learn more at http://www.DocToHelp.com/TechwrlList

---
You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-
To unsubscribe send a blank email to techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40infoinfocus.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.

References:
Madcap Flare: From: Beth Sargent
Re: Madcap Flare: From: David Loveless
Re: Madcap Flare: From: Gene Kim-Eng

Previous by Author: Re: Madcap Flare
Next by Author: Help, Multiple OEMs, and the Build System
Previous by Thread: Re: Madcap Flare
Next by Thread: RE: Madcap Flare

[Top of Archive] | [Author Index (this month)] | [Thread Index (this month)]

What this post helpful? Share it with friends and colleagues:

Sponsored Ads