Re: I'm sticking with WinHelp (was Re: WinHelp on Vista - a usefullink)

Subject: Re: I'm sticking with WinHelp (was Re: WinHelp on Vista - a usefullink)
From: "Bill Swallow" <techcommdood -at- gmail -dot- com>
To: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
Date: Fri, 22 Sep 2006 12:33:53 -0400

"Other design considerations"?

One example of a design consideration might be:
"Mike's customers like popups with embedded links."
Or:
"Mike's customers use varying browser security settings."

It's always interesting to have to tell a customer that the new,
improved widget doesn't do all of the things that the old widget could
do. I recently had that experience with our office phone system.

Those are not design considerations. They are at *best* requirements,
but are more accurately pieces of customer profiles, which feed
requirements, which in turn inform design considerations.

It's easy to tell a customer that new and improved widgets don't do
everything they used to as long as they do what the customer needs
them to do.

Customers/users don't need formatted popups and non-scrolling regions.
Those are elements of design we as writers/developers choose to
implement based on design consiferations. What customers/users need is
a usable product with solid, easy to access documentation for when
they need help using the application.

--
Bill Swallow
HATT List Owner
WWP-Users List Owner
Senior Member STC, TechValley Chapter
http://techcommdood.blogspot.com
avid homebrewer and proud beer snob
"I see your OOO message and raise you a clue."
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References:
Re: I'm sticking with WinHelp (was Re: WinHelp on Vista - a useful link): From: Bill Swallow
RE: I'm sticking with WinHelp (was Re: WinHelp on Vista - a usefullink): From: Dan Goldstein

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