RE: Chattiness in manuals

Subject: RE: Chattiness in manuals
From: "Sarah Bouchier" <Sarah -dot- Bouchier -at- exony -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 17 Oct 2006 14:21:03 +0100

I saw something the other day that said, "Use the mouse (not the furry
>kind.)" It just made me want to hit something really hard.

<laughs> I quite like manuals that give me the feel of a real person
somewhere out there on the other end, but that would have made even +me+
twitch.

As an attempt at humour, it's patronising as all hell.

S.

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Sarah Bouchier
Technical Author

exony

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References:
RE: Chattiness in manuals: From: Robotti, Anne \(Carlin\)

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