RE: Chattiness in manuals

Subject: RE: Chattiness in manuals
From: "Robotti, Anne \(Carlin\)" <ARobotti -at- CarlinGroup -dot- com>
To: "Sarah Bouchier" <Sarah -dot- Bouchier -at- exony -dot- com>, "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 17 Oct 2006 09:17:41 -0400


> How would you react to a manual that said, "The installation
> of this component may take several minutes. This would be a
> good time to go and get a cup of tea"?

I personally would throw it across the room and just figure the problem
out for myself. Maybe it's just my day to be rumbly, but I absolutely
despise the trend toward warm fuzzies in technical manuals. If I want to
be amused I'll go watch Seinfeld reruns.

I saw something the other day that said, "Use the mouse (not the furry
kind.)" It just made me want to hit something really hard.

Anne


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