RE: CNET Editor Death Caused by a Technical Communication Mistake?

["Sarah Bouchier" <Sarah -dot- Bouchier -at- exony -dot- com>]

>It is unrealistic to expect a nationally published highway map to
>contain
>seasonal road closure information, especially for roads that only *may*
>be closed based on conditions.

But is this something that will be obvious to the end-user map-reader?

We, as technical communicators, already know that if we don't make all
the information really easy to find, preferably all in the same place,
then whatever requires an effort won't be read.

While there is plausible deniability in telling people to do things we
know they won't do, it's not awfully helpful.

S.
----------------------------------------- 
Sarah Bouchier 
Technical Author 

exony 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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