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Re: Measurable objectives?

Subject: Re: Measurable objectives?
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 20 Dec 2006 14:55:16 -0800

If your "larger truths" happen consistently, then I would disagree
with your statement that things never happen the same way twice.
There's nothing that says that a "process" must drill all the way
down to the "Fill in Form A in triplicate" level, or that there even
needs to be a "Form A." But there will always be certain things
that repeat themselves, such as how you communicate to others
in your organization about project matters (meetings/emails/
both), whether the docs you produce are printed, online or both.
You simply document what you can reliably say is predictable,
identify what you can reliably say is unpredictable and let it go
at that.

Gene Kim-Eng


----- Original Message ----- From: "John Garison" <john -at- garisons -dot- com>

But back to the small world scenario. The same thing never happens twice, so developing a process that depends on specific inputs and actions and so forth is almost useless. At one end of the scale you can get larger truths written down, but they sound like this:

* Marketing commits to a deliverable to a customer in exchange the
the money that will pay our salaries at the end of the quarter.
* Development determines the minimum amount that they have to do to
meet the deliverable in time for the deadline.
* Documentation figures out what they have create, revise, and
remove by the deadline,.
* QA figures out how late they have to work the week before the
deadline to get the code tested and maybe glance at the doc.


Now, as to what constitutes the "Documentation figures out what they have create, revise, and remove by the deadline" portion - that's what they pay me the big bucks for.

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References:
Re: Measurable objectives?: From: John Posada
Re: Measurable objectives?: From: John Garison

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