Gauging Audience Satisfaction

[wawelsmok <wawelsmok -at- o2 -dot- pl>]

Hi Everyone!

I've been writing documentation for over 2 years now and the other day this thought came to me head: "Is anyone reading this stuff? Are they happy with it? Finding it useful?"

Do any of you have contact with your end audience? How do you gauge their satisfaction with your documentation? What would interest me most are methods besides the run of the mill satisfaction survey - if that is even possible.

I really need some input here from my audience!

Thanks in advance...

Pete :)
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