RE: What are the latest tools

["Gordon McLean" <Gordon -dot- McLean -at- GrahamTechnology -dot- com>]

Wikis can be good. I use them as a starting point, a source, of info which I
can then chase up, check, clarify, distill etc etc. The fact that it's so
easy to post a page to the Wiki makes the development guys much better at
doing it UNPROMPTED!

A customer facing wiki could be a good thing too, but it's not a replacement
and would probably need policed. Our internal wiki is for internal use only,
nothing from it should leave without being sanitised, presuming it leaves
the wiki at all.

Gordon 

-----Original Message-----
From: techwr-l-bounces+gordon -dot- mclean=grahamtechnology -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+gordon -dot- mclean=grahamtechnology -dot- com -at- lists -dot- techwr-l -dot- c
om] On Behalf Of Chris Borokowski
Sent: 27 March 2007 14:44
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: What are the latest tools


A good point. Too often "use the Wiki" becomes a substitute for organized
documentation. It's easy to have a big list of issues and no description of
actual procedures regarding the project. I can think of at least one help
authoring tool that suffers from this wikifiction...

--- "Combs, Richard" <richard -dot- combs -at- Polycom -dot- com>
wrote:

> A better question would have been, "What best serves the needs of our 
> customers?" Best asked before ticking them off by pursuing some wacky 
> wiki idea.


User Interface design blog
http://user-advocacy.blogspot.com/
Code::Design::UI::Consulting
http://www.dionysius.com/


 
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