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> In Hackos and Stevens "Standards for Online
> Communication", they discuss the 12 building blocks
> of information design (Action, Condition, Data,
> Definition, Demonstration, Description, Feedback,
> Illustration, Interaction, Navigation, Option,
> Purpose) and reference David Farkas and Robert Horn.
> The bibliography does not cite either of these
> writers. Does anyone know the original source of the
> "12 Building Blocks"?
>
>
>
>
> Karen
> Yahoo IM: ekarenbowen -at- yahoo -dot- com
> MSN IM: ekarenbowen -at- msn -dot- com
> AOL IM: ekarenmariebowen
>
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Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more. http://www.DocToHelp.com/TechwrlList
Now shipping: Help & Manual 4 with RoboHelp(r) import! New editor,
full Unicode support. Create help files, web-based help and PDF in up
to 106 languages with Help & Manual: http://www.helpandmanual.com
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