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Fluff can come from anywhere in the process. However, Marcom
would be the only source that might have a reason for deliberately
adding it even though they know it doesn't serve any technical need..
Gene Kim-Eng
----- Original Message -----
From: "Connie Giordano" <connie -at- therightwordz -dot- com>
To: "Gene Kim-Eng" <techwr -at- genek -dot- com>; <techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Monday, April 30, 2007 11:24 AM
Subject: Re: Simply
> In my experience, lots of others besides marcom folks will add the fluff. Programmers, and QA folks, and Admin Assistants and
> Product Managers, and anyone other than a professional writer who've been tasked with writing documentation often do these kinds
> of things. Symptomatic of the mindset that "anyone can do this writing thing so why should we pay a professional?."
>
> It's easy to blame marcom, but bad writing is bad writing and comes from many sources in an organization that lacks good
> communicators from either tech or marcom.
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