Re: does quality matter? should it?

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

----- Original Message ----- 
From: "Fiona Krycek" <fiona -dot- krycek -at- gmail -dot- com>

> So, my question is, do other people think that documentation is only a
> frill? 

Some do, yes.  If they happen to be your management, in
most cases that won't change unless there's a change in the
management.  Don't waste time hoping for some sort of
"event" that you can demonstrate could have been avoided
with better documentation; you will just be blamed for not
providing it in the first place.

> If you were (or are) working at a company that doesn't take
> documentation very seriously, should this/does this bother you? 

Yes.

> If it
> doesn't bother you, would you be bothered by the contradictory messages
> coming out of senior management (contradictory because senior management
> says documentation is important, but does not support this through hiring or
> planning)? 

Yes.

> Can you suggest any strategies for managing this situation?

If you find one, please share.  My approach until now has been
to move on.

Gene Kim-Eng

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