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The value of rules like these really depends on the organizational
status of the individuals involved. For a manager dealing with his staff
for example, or a group of equals solving problems, these are great
guidelines. They are less helpful for managing upwards and can be a
source of friction in those situations.
Stan Stansbury
> -----Original Message-----
> From: techwr-l-bounces+sbs=dolby -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-
> bounces+sbs=dolby -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Steve Cavanaugh
> Sent: Wednesday, May 23, 2007 7:54 AM
> To: Anthony; techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: RE: Meeting (Teleconference) Facilitation
>
> 1. Have an agenda for every meeting. Begin by reviewing the agenda and
> ONLY add items your customer feels are important. If someone is
adamant
> that their issue is important to discuss, sidetrack that by taking an
> action to call a separate meeting.
> 2. Stick to the agenda!
> 3. If the meeting wanders off or gets sidetracked, take control. Take
> an action to have a side meeting or separate discussion for off-topic
> issues. Don't let the troublemakers take control! It helps to start
> your meeting by explaining the three knock rule: "I will knock on the
> table three times if I feel we are out of control."
> 4. Have someone else take minutes so you can focus on the discussion.
> 5. Assign action items and have them published in the meeting minutes.
> 6. Follow up on the action items. It often helps to start by reviewing
> actions from the last meeting and their current status.
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