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Re: This too is technical communication: on the other hand...
Subject:Re: This too is technical communication: on the other hand... From:Sankara R <ss_rajanala -at- yahoo -dot- com> To:Gene Kim-Eng <techwr -at- genek -dot- com>, techwr-l -at- lists -dot- techwr-l -dot- com Date:Thu, 31 May 2007 10:54:08 -0700 (PDT)
> *asked* Tech Pubs to help them out with it.
At my first tech wr job, I was asked to edit web
content. Circa 1995.
I did that with much alacrity. And talking of
usability, I have an interesting story:
No phone numbers were provided for contacting a
tourism office, on the web site. (Back then,
perhaps, it was a Web site). When I commented on
that, informally, having marked the copy - the
girl who worked on the copy said sweetly:
"It is a conscious choice not to mention the
phone numbers; because, nobody picks up those
phones and it can be frustrating to have a number
and the other end does not respond"
Could not agree more.
That which cannot be talked over
Must be passed over in silence...
Said Wittgenstein, almost.
==
when in doubt, tell the truth
- sam clemens
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