Re: This too is technical communication

["Caroline Tabach" <caroline -dot- tabach -at- gmail -dot- com>]

Another difference (or reason) in my opninion is that many companies
(ours for instance) are not longer actully printings books
This means they are no longer spending a lot of money printing .So if
there is a mistake, no problem, edit the html page again tommorow
Tthe main thing is to get something out the door for that certain
customer and well, we can generate a new and hopefully better PDF
tommorow

On 6/7/07, Condo, Candis <ccondo -at- c-cor -dot- com> wrote:
> This is the same company (IBM) that back in the late 80s did a
> page-by-page review of a Reference Manual I prepared for a complex
> software product. The manual was a strong selling point.
>
> I don't think any company pays that close attention to product doc
> today. I have not worked for such a company in, oh, 5 years. The short
> cycle environment has eliminated a lot of careful review of all aspects
> of the product. Until the consumer screams big time, I don't see this
> situation changing.
>
> Candis Condo
>
> -----Original Message-----
> From: techwr-l-bounces+ccondo=c-cor -dot- com -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+ccondo=c-cor -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf
> Of Ned Bedinger
> Sent: Wednesday, June 06, 2007 4:05 PM
> To: Caroline Tabach
> Cc: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: This too is technical communication
>
> I'd bet that the quality of the result was no fluke, but is proof that
> they understood the process that yields quality results.  I'd guess that
>
> the engineering work was very orderly, and the documentation proceeded
> alongside of it.  I agree with you that they probably did not work in
> the short cycle environment that some of us work in today.
>
>
> Caroline Tabach wrote:
> > With all due respect,
> > I bet they did not have a deadline (or at lest not the type of
> > deadline we seem to work to)
> > and they were probably only documenting one "application" at a time.
> > Times have changed
> >
> > On 6/5/07, Ned Bedinger <doc -at- edwordsmith -dot- com> wrote:
> >> >
> >> .
> >>
> >> I have some typewriter repair manuals that are gems of technical
> >> writing--the tech writer and illustrator created lucid overviews,
> >> problem descriptions, and procedures. They obviously worked very
> closely
> >> with the engineers, and the engineers obviously knew how to approach
> the
> >> typewriter as a comprehensible bunch of systems. The editors knew the
> >> subject and checked the content carefully. The book designers did an
> >> exceptional job in laying out the pages, and the publishers put it
> all
> >> in a hole-punched lay-flat binding on paper that withstands years of
> >> usage in the shop.
> >>
> >> .......... The manuals were a
> >> big selling point in the marketing of these typewriters by a company
> >> that was known as a salesman's company--I'm describing the manuals
> for
> >> the IBM Selectric.
> >>
> >>
> >
>
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-- 
Caroline Tabach
Technical Writer
e-mail: caroline -dot- tabach -at- gmail -dot- com
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include support for Windows Vista & 2007 
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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