TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
... We configured a computer system for him that used a large screen
projection television for the monitor. It was so much fun to watch him
finally be able to see what he was writing. He's gone now, but his stories
are now part of the University of Alaska Museum archives.
I asked him what he needed and he said "to be able to see the words." If I
didn't ask, he would never have been able to see the words and his story
would have been lost forever. As it stands, his story lives forever.
So, ask the questions. After all, that's what our business is based
on...asking questions...
Jim says: Right. It's about communication. And I have a short anecdote from
the disabled world - but I suppose it would apply to anyone and not just to
people with disabilities.
If you don't ask your doctor or medical specialist detailed and apparently
stupid questions about your ailment, the person might not tell you things
that you need to know or that would be helpful for you to know.
Treat your doctor as the 'Subject Matter Expert' concerning your ailment and
you may find that the person is quite forthcoming with facts and
information. It's kind of like the regular SME who is an engineer or
technology expert. Get them talking about the relevant stuff. Usually they
are glad to engage others in 'expert talk'.
I see medical people as a kind of 'Subject Matter Expert' and I think that I
am better off as a result.
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