RE: The coming predominance of user experience andtechnicalcommunications

["Dori Green" <dgreen -at- associatedbrands -dot- com>]

Gene Kim-Eng asked:
Why do you think that technical communicators/writers have
any more insight into what makes a better user interface than
the people who design them now?  

***********************

Speaking from my own experience only:  my strongest assets are these --

	o ignorance of the details, so I ask the "obvious" questions 
	o solid concept of what's needed for clear communication
	o craftsmanship of language

I have the hardest time writing about topics I know well.  Like the painter standing too close to the canvas, it's difficult to determine the best brush strokes for the desired effect.

Dori Green
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