RE: Asking the right questions

["Sarah Bouchier" <Sarah -dot- Bouchier -at- exony -dot- com>]

>You are right about questions being perceived as not having done enough
>homework.  Conversely, too many important questions remain unasked.

I agree with the general opinion that the key thing is asking the
/right/ questions.  At least once I've saved the company time (which, as
we all know, is money) and potentially embarrassment by pursuing certain
questions.

For example, "Why do the input fields for Thing A here not correspond to
the input fields for Thing A there?" is usually a sensible question to
ask.  Especially when the answer is "Oops."

----------------------------------------- 
Sarah Bouchier 
Technical Author 

exony 

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