Re: know your ... who?

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

"McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com> wrote...
>Well, there are some people (I'm told) who actually DO meet their
>users/readers, because their industry or company/product/service are
>conducive to that, and they consider that the standard.

We're periodically audited by our customers and government
regulators, and nothing we make can be produced until both
product and all installation, operation and service instructions 
are certified for use on customer equipment by being tested 
under the eye of both customers and government regulators.
We don't just "meet" our customers, we feel them breathing
down our necks as they watch over our shoulders.

Gene Kim-eng

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include support for Windows Vista & 2007 
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/ for more resources and info.