Re: Word to the wise

["Bill Swallow" <techcommdood -at- gmail -dot- com>]

I think my example illustrated your take. I didn't quite mean "always
say no if yes isn't the correct answer" literally, but without the
example it certainly reads that way.

On Tue, Feb 26, 2008 at 1:24 PM, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:
> One thing I always tell writers working for me is never say
>  "no," or "it can't be done," always say, ""yes, it can be
>  done, and here's what we need from you in order to do it."
>  You may be surprised at what others are willing to do for
>  you if you tell them what's essential for getting the documents
>  they need, but if nothing else you want the person making
>  the request in the first place to be the one to decide that
>  the request is something that "can't be done."

-- 
Bill Swallow
HATT List Owner
WWP-Users List Owner
Senior Member STC, TechValley Chapter
STC Single-Sourcing SIG Manager
http://techcommdood.blogspot.com
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