Re: Writing Corrective Actions for customers?

Subject: Re: Writing Corrective Actions for customers?
From: "Milan Davidovic" <milan -dot- lists -at- gmail -dot- com>
To: "Keith Hood" <klhra -at- yahoo -dot- com>
Date: Sat, 19 Apr 2008 22:46:44 -0400

On Sat, Apr 19, 2008 at 9:03 PM, Keith Hood <klhra -at- yahoo -dot- com> wrote:
> They may be trying to set up a situation
> where anything in the letter that isn't accurate or
> that doesn't tell the customer what he really needs to
> know can be blamed on you "not understanding" things.

That would be the responsibility of the person who decides to
*release* the letter to the customer, no?

--
Milan Davidovic
http://altmilan.blogspot.com
http://stctorcomp.blogspot.com
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References:
Writing Corrective Actions for customers?: From: Geoff Hart
Re: Writing Corrective Actions for customers?: From: Keith Hood

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