Re: Writing Corrective Actions for customers?

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

Well, that might have worked this time.  The advice I just
gave will work much more universally.

Gene Kim-Eng


----- Original Message ----- 
From: "Ned Bedinger" <doc -at- edwordsmith -dot- com>
> I was afraid you were going to say "..want to shut me up, just go back 
> and read the original post carefully." In fact, I'm just about finished 
> reading it now.

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