RE: Why didn't they ask US for help???

Subject: RE: Why didn't they ask US for help???
From: Paul Hanson <phanson -at- Quintrex -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 25 Aug 2008 10:53:46 -0500

Off-list, I suggested that if the Doc group is working on 'Billable' projects, assigning them an internal 'Non-Billable' project might have been considered a good reason to not have the Doc group work on it.

In my world, Billable projects trump non-billable all the time.

Paul Hanson
Technical Writer
RoboHelp ACE - http://www.adobe.com/support/forums/team_macromedia/robohelp.html
Quintrex Data Systems http://www.quintrex.com
email: phanson at quintrex.com


-----Original Message-----
From: techwr-l-bounces+phanson=quintrex -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+phanson=quintrex -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Victoria Wroblewski
Sent: Monday, August 25, 2008 10:52 AM
To: Downing, David; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Why didn't they ask US for help???

-----Original Message-----
From: Downing, David
Sent: Monday, August 25, 2008 10:20 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Why didn't they ask US for help???

> It would have been nice if they'd at least thought
> of asking us, and I'm wondering why they didn't.

1. Politics isn't just something on the evening news. I wouldn't be
surprised if the internal politics would make the IT group think that
they shouldn't even bother to ask (although you'd think it'd be worth it
to have IT "owe you one" when you're on a deadline and you have a PC
crash to deal with).

2. Whoever wrote up the instructions is someone who thinks "it isn't
that hard" to do. I worked one place where that was the situation, and
although it was an ego-blow to the person at first, they were happy to
hear our suggestions and we were happy to help when they asked for input
from the writers.

- V

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authors, developers, and policy writers. Download a FREE trial.
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Help & Manual is the most powerful authoring tool for technical
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References:
Why didn't they ask US for help???: From: Downing, David
RE: Why didn't they ask US for help???: From: Victoria Wroblewski

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