Your opinion about help authoring tools

[Gretchen Hollis <gretchen -dot- hollis -at- att -dot- net>]

Hello all,

I'm a technical writing graduate student, and I'm interested in other technical writers' experiences with help authoring tools . I would appreciate your responses to the following questions.

1. What type of technical writing job do/did you have (i.e., your title, company, and your technical writing responsibilities) and where are you located (i.e., state)?

2. Did you take courses that taught you how to use help authoring tools (i.e., RoboHelp, Doc-To-Help, AuthorIT) or desktop publishing tools (i.e., Framemaker, Illustrator, InDesign, Quark). If no, skip to #5.

3. If so, did you take the course(s) through a university or somewhere else?

4. Did you take the course before or during your technical writing job?

5. Do you think on-the-job learning is sufficient for learning help authoring tools for your work?

6. Do you think technical writing programs at universities should teach students how to use help authoring tools? 


Thanks,
Gretchen
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing 
solution. Author in Doc-To-Help's XML-based editor,  Microsoft Word or 
HTML and publish to the Web, Help systems or printed manuals. 
http://www.doctohelp.com

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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