Re: Video Help System

[Peter Neilson <neilson -at- windstream -dot- net>]

Kevin McGowan wrote:
> Hey folks,
>  
> We're being asked to produce a series of short (1-2 minute) how-to videos using Captivate. The problem I see is that our client wants us to create all of these how-to videos and then drop them onto their users' PCs in a folder. 
>  
> I don't see that as an effective help-system, as the user/learner will have to manually hunt through dozens and dozens of videos to find what they want. I'd like to propose a more genuine help system that's easy to use and easy to search. 

Is effectiveness one of the design criteria? Or is the existence of 
something called a video help system merely a check-off item? If the 
former, get the spec reworked to pay extra for the extra work, even if 
it's not any harder to do. If the latter, then why bother?
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing 
solution. Author in Doc-To-Help's XML-based editor,  Microsoft Word or 
HTML and publish to the Web, Help systems or printed manuals. 
http://www.doctohelp.com

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/ for more resources and info. 

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat