RE: Need some opinions on phrasing

["Sarah Blake" <Sarah -dot- Blake -at- microfocus -dot- com>]

I see the distinction they're trying to make, but I don't think it's a
distinction that the language actually supports.  The 'promise' may be
more obvious in the 'or higher' but it's still implicit in the 'at
least'.

I can see the support calls now...

Customer:  This feature doesn't work.
Support:  OK, well what do you have installed...
Customer:  I'm running VaporWare 3.8 with BugWare 2.7
Support:  Ah, that's your problem.  BugWare 2.7 doesn't work with
VaporWare later than 3.2.
Customer:  Your documentation says 'at least VaporWare 2.7'.  I'm
running at least VaporWare 2.7.  I followed your advice exactly, so if
it doesn't work it's your fault and I want you to fix it.

...I don't really see that particular phrase substitution as solving the
problem :)

S.

> The problem isn't that you're promising that
> there will be a future version. The problem is
> when you appear to be promising that something
> will work or will be available in all future
> versions. So, we're not supposed to say things
> like "This feature is available in GoodCode
> version 7 and higher" or "To run this application,
> you need GoodCode version 7 or later." Saying
> "at least version 7" only gives the starting point
> of the availability or feature.
> 
> -- Janice

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