Re: Ever seen a service level agreement for a tech pubs department?

[Milan Davidovic <milan -dot- lists -at- gmail -dot- com>]

On Tue, Feb 10, 2009 at 3:05 PM, Peter Neilson <neilson -at- windstream -dot- net> wrote:
> Know the purpose first.

Sounds like good advice; do you have a particular story to go with this advice?

Thanks.

-- 
Milan Davidovic
http://altmilan.blogspot.com
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