Re: Examples of Great Software/Web-based User Guides

Subject: Re: Examples of Great Software/Web-based User Guides
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Tue, 25 Aug 2009 11:39:18 -0700

You're right, on a 768-pixel-high screen that's very bad--especially
since there's no good reason to display the image as a rollover popup,
and it's just bullet lists, so there's no good reason to make it an
image in the first place.

Maybe somebody was just overly eager to show off one of the program's
thumbnail image feature.

http://webhelp.madcapsoftware.com/flare/

On Tue, Aug 25, 2009 at 11:17 AM, Dan
Goldstein<DGoldstein -at- riverainmedical -dot- com> wrote:
> Right, 710 pixels high. The next step down from 1280x1024 is 1280x768,
> i.e. 768 pixels high. Throw in a Firefox toolbar (just one), the new
> Firefox tab design, the Windows task bar, and Madcap's own tool bar,
> and... unh-uh. No dice.
>
> The biggest problem is that you can't scroll up to view the decapitated
> portion. When the screen cuts something off, users assume they can
> scroll to see what's hidden.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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Follow-Ups:

References:
RE: Have We Entered a Post-Literate Technological Age?: From: Al Geist
RE: Have We Entered a Post-Literate Technological Age?: From: Leonard C. Porrello
Re: Have We Entered a Post-Literate Technological Age?: From: Gene Kim-Eng
Examples of Great Software/Web-based User Guides: From: Karen Field Carroll
Re: Examples of Great Software/Web-based User Guides: From: Michelle Despres
Re: Examples of Great Software/Web-based User Guides: From: Robert Lauriston
RE: Examples of Great Software/Web-based User Guides: From: Dan Goldstein
Re: Examples of Great Software/Web-based User Guides: From: Robert Lauriston
RE: Examples of Great Software/Web-based User Guides: From: Dan Goldstein

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