RE: Chapter-page numbering, reasons for

["Al Geist" <al -dot- geist -at- geistassociates -dot- com>]

Richard Combs wrote:
 
"If I'm holding a 300-page book and you tell me the information I need is on
page 177, I can get there pretty quickly. But if you tell me it's on page
7-19, it will take me much longer because I don't know how many chapters
there are or how long they are. 

But if the customers won't listen to reason, you either make them happy
or find a better class of customers."

Hi Richard,

I use Section Numbers, which are equivalent to Chapter Numbers.

By using Chapter numbers and restarting page numbering at the beginning of
each chapter, it allows me to update a section of a manual without
renumbering everything. If I update Section 2, Section 6, 7, and 8 page
numbers are unchanged. This helps Customer Service because their stuff is
usually located in those chapters. In every case, the customer is familiar
with the number of chapters, because they couldn't run these highly complex
and extremely expensive machines without them. Since my customers are the
people who make the chips used in everything from computers (person through
mainframe) to smog devices, I'd say I have a pretty high class of customer.

Al Geist
Technical Communicator, Help, Web Design, Video, Photography
Office/Msg: 802-872-9190
Cell: 802-578-3964
E-mail: al -dot- geist -at- geistassociates -dot- com
Website: www.geistassociates.com
See Also:
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Website: www.geistarts.com
 
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