Re: in search for better tools

Subject: Re: in search for better tools
From: Bill Swallow <techcommdood -at- gmail -dot- com>
To: Robert Lauriston <robert -at- lauriston -dot- com>
Date: Wed, 9 Dec 2009 17:21:28 -0500

This is friggin' ridiculous. Robert, don't buy Flare.

On Wed, Dec 9, 2009 at 4:11 PM, Robert Lauriston <robert -at- lauriston -dot- com> wrote:
> What I said was, "Flare's feature for tracking help system usage
> sending the log back to the software vendor does not get an opt-in
> from the user, or even inform the user that it is doing that. Sure,
> you can work around that by not using the feedback feature, but a
> company making development tools for the corporate market should know
> better."
>
> I didn't intend to suggest that the feedback feature is on by default.
> It's an extra-cost add-on. That's irrelevant to my main point, which
> is that MadCap should know better.
>
> On Wed, Dec 9, 2009 at 12:30 PM, Connie Giordano
> <connie -at- therightwordz -dot- com> wrote:
>> Robert, It's more because you refuse to listen to what Sharon is saying.
>> Flare does NOT automatically enable the Feedback feature, you must implement
>> it. If it was automatic you would have a legitimate concern. ...

--
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood

Available for contract and full time opportunities.

------------------------------------------------
STC Ideas: http://stcideas.ning.com
Join: http://stcideas.ning.com/?xgi=6X1vNGI
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Are you looking for one documentation tool that does it all? Author,
build, test, and publish your Help files with just one easy-to-use tool.
Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at:
http://www.doctohelp.com/

Help & Manual 5: The all-in-one help authoring tool. True single- sourcing --
generate 8 different formats and as many different versions as you need
from just one project. Fast and intuitive. http://www.helpandmanual.com/

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


Follow-Ups:

References:
in search for better tools: From: GILLIOTTE Valérie
RE: in search for better tools: From: Sharon Burton
Re: in search for better tools: From: Robert Lauriston
RE: in search for better tools: From: Sharon Burton
RE: in search for better tools: From: Combs, Richard
RE: in search for better tools: From: Kat Kuvinka
RE: in search for better tools: From: Sharon Burton
Re: in search for better tools: From: Robert Lauriston
RE: in search for better tools: From: Connie Giordano
Re: in search for better tools: From: Robert Lauriston

Previous by Author: Re: Collaborative Documentation Review Process
Next by Author: Re: in search for better tools
Previous by Thread: RE: in search for better tools
Next by Thread: RE: in search for better tools


What this post helpful? Share it with friends and colleagues:


Sponsored Ads