Re: in search for better tools

Subject: Re: in search for better tools
From: beelia <beelia -at- gmail -dot- com>
To: "Leonard C. Porrello" <Leonard -dot- Porrello -at- soleratec -dot- com>
Date: Wed, 9 Dec 2009 14:34:27 -0800

Ok. Can we just call this horse dead? (Or "bleedin' expired" as Monty Python
would say.)

On Wed, Dec 9, 2009 at 2:32 PM, Leonard C. Porrello <
Leonard -dot- Porrello -at- soleratec -dot- com> wrote:

> Maybe Sharon can put in a request that any user named Robert Lauriston
> be programmatically prevented (for his own protection) from installing
> Flare. To the same end, I vote we put explicit warnings on hammers
> regarding their unsuitability for putting in contacts.
>
> Leonard
>
> -----Original Message-----
> From: techwr-l-bounces+leonard -dot- porrello=soleratec -dot- com -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+leonard.porrello<techwr-l-bounces%2Bleonard.porrello>
> =soleratec -dot- com -at- lists -dot- techwr-l -dot- c
> om] On Behalf Of Bill Swallow
> Sent: Wednesday, December 09, 2009 2:21 PM
> To: Robert Lauriston
> Cc: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: in search for better tools
>
> This is friggin' ridiculous. Robert, don't buy Flare.
>
> On Wed, Dec 9, 2009 at 4:11 PM, Robert Lauriston <robert -at- lauriston -dot- com>
> wrote:
> > What I said was, "Flare's feature for tracking help system usage
> > sending the log back to the software vendor does not get an opt-in
> > from the user, or even inform the user that it is doing that. Sure,
> > you can work around that by not using the feedback feature, but a
> > company making development tools for the corporate market should know
> > better."
> >
> > I didn't intend to suggest that the feedback feature is on by default.
> > It's an extra-cost add-on. That's irrelevant to my main point, which
> > is that MadCap should know better.
> >
> > On Wed, Dec 9, 2009 at 12:30 PM, Connie Giordano
> > <connie -at- therightwordz -dot- com> wrote:
> >> Robert, It's more because you refuse to listen to what Sharon is
> saying.
> >> Flare does NOT automatically enable the Feedback feature, you must
> implement
> >> it. If it was automatic you would have a legitimate concern. ...
>
> --
> Bill Swallow
>
> Twitter: @techcommdood
> Blog: http://techcommdood.com
> LinkedIn: http://www.linkedin.com/in/techcommdood
>
> Available for contract and full time opportunities.
>
> ------------------------------------------------
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Are you looking for one documentation tool that does it all? Author,
> build, test, and publish your Help files with just one easy-to-use tool.
> Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at:
> http://www.doctohelp.com/
>
> Help & Manual 5: The all-in-one help authoring tool. True single- sourcing
> --
> generate 8 different formats and as many different versions as you need
> from just one project. Fast and intuitive. http://www.helpandmanual.com/
>
> ---
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Are you looking for one documentation tool that does it all? Author,
build, test, and publish your Help files with just one easy-to-use tool.
Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at:
http://www.doctohelp.com/

Help & Manual 5: The all-in-one help authoring tool. True single- sourcing --
generate 8 different formats and as many different versions as you need
from just one project. Fast and intuitive. http://www.helpandmanual.com/

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Follow-Ups:

References:
in search for better tools: From: GILLIOTTE Valérie
RE: in search for better tools: From: Sharon Burton
RE: in search for better tools: From: Combs, Richard
RE: in search for better tools: From: Kat Kuvinka
RE: in search for better tools: From: Sharon Burton
Re: in search for better tools: From: Robert Lauriston
RE: in search for better tools: From: Connie Giordano
Re: in search for better tools: From: Robert Lauriston
Re: in search for better tools: From: Bill Swallow
RE: in search for better tools: From: Leonard C. Porrello

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