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Re: Integrating movies into documentation (Erika Yanovich)
Subject:Re: Integrating movies into documentation (Erika Yanovich) From:voxwoman <voxwoman -at- gmail -dot- com> To:Peter Neilson <neilson -at- windstream -dot- net> Date:Sat, 16 Jan 2010 09:21:16 -0500
If I were a customer, I'd be really dubious about the stability/seriousness
of a company that either didn't have the web skills (in house or be willing
to pony up the money to hire a freelancer) to host their own videos, or if
they were too cheap to pay for the bandwidth. Seeing "official" company
videos on YouTube would tell a potential customer that the company is
shadier than the companies that advertise at 3AM on cable TV.
-Wendy
On Sat, Jan 16, 2010 at 5:12 AM, Peter Neilson <neilson -at- windstream -dot- net>wrote:
> Kevin McLauchlan wrote:
> > I don't like the notion of publishing [professionally] to YouTube.
>
> The lack of control is probably the biggest problem. I would not like my
> performance review to be based upon the way that someone at YouTube took
> down our company's video, upsetting our product release scheme. YouTube,
> not the person who posts the video, is in control. Try explaining that,
> after the fact, to a boss who wants results, not techie whining.
>
> The most I would do is to suggest to customers that, "You might also
> check /this link/ to YouTube. We heard it has some pretty pictures of
> our Model 8500 Frambulatorizer, if it's still up." In no way would I let
> it slide into becoming part of an official documentation or marketing
> plan. If the boss /really/ insists, let him be the one who shoots (or
> Camtasiates) and uploads the video, almost all by himself. Even then, "I
> told you so" never flies well.
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