Re: What do you do when you don't have anyone with the time to review andedit your docs

[Peter Neilson <neilson -at- windstream -dot- net>]

Paul Hanson wrote:
> Do you include your Customer Support dept in your review cycle or is it only Dev and QA?

When I interviewed for a position with a well-known supplier of 
statistical software here in NC, they told me that the CS folks were 
their right hand in figuring out what the customers needed to see in the 
docs. I did not get the position (their loss?) but that statement shows 
that in some companies the interaction between various departments to 
solve customers' issues is seen as a Good Thing.

If anybody reading this knows "AO" at that statistical company, tell him 
I said hi.
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